> For the complete documentation index, see [llms.txt](https://docs.gocontent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gocontent.ai/contact-us/need-help/contact.md).

# Contact

If you encounter a technical problem, need advice, or have any questions, you can easily contact us by email or on live chat.

### How to contact us?

Click on the third icon from the left at the top right of the homepage.

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Select the communication method you wish to use: **Email** or **live chat**.

{% hint style="info" %}
**It is preferable to choose emails for less urgent questions.**
{% endhint %}

You will receive a response by email in 4 to 24 hours.

{% hint style="info" %}
**We will answer you during working hours, Monday to Friday, 9:00 AM to 5:00 PM.(London Time).**
{% endhint %}

<figure><img src="/files/PAWsmutgCW8WY8YX2RcI" alt=""><figcaption></figcaption></figure>

Describe your issue in the dialogue box and submit your request.

You will receive a confirmation email in the mailbox you used to register that your request has been received.

<figure><img src="/files/2eZ1z6YrIsGKRpVlPLS3" alt=""><figcaption></figcaption></figure>