Contact
Last updated
Last updated
If you encounter a technical problem, need advice, or have any questions, you can easily contact us by email or on live chat.
Click on the third icon from the left at the top right of the homepage.
Select the communication method you wish to use: Email or live chat.
It is preferable to choose emails for less urgent questions.
You will receive a response by email in 4 to 24 hours.
We will answer you during working hours, Monday to Friday, 9:00 AM to 5:00 PM.(London Time).
Describe your issue in the dialogue box and submit your request.
You will receive a confirmation email in the mailbox you used to register that your request has been received.