> For the complete documentation index, see [llms.txt](https://docs.gocontent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gocontent.ai/contact-us/need-help/contact.md).

# Contact

For technical issues or inquiries, contact Gocontent via email or live chat. Click the third icon from the left at the top right of the homepage for quick assistance.

If you encounter a technical problem, need advice, or have any questions, you can easily contact us by email or on live chat.

### How to contact us?

Click on the third icon from the left at the top right of the homepage.

<figure><img src="https://921696666-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY7acFUa3WHulwnKyPzd9%2Fuploads%2FDgeIvfSwPhTdi9QwsSHT%2FCapture%20d%E2%80%99e%CC%81cran%202024-05-26%20a%CC%80%2009.42.03.png?alt=media&amp;token=2a4f1fc6-49aa-44d2-9426-ac09c2d8b1bc" alt=""><figcaption></figcaption></figure>

Select the communication method you wish to use: **Email** or **live chat**.

{% hint style="info" %}
**It is preferable to choose emails for less urgent questions.**
{% endhint %}

You will receive a response by email in 4 to 24 hours.

{% hint style="info" %}
**We will answer you during working hours, Monday to Friday, 9:00 AM to 5:00 PM.(London Time).**
{% endhint %}

<figure><img src="https://921696666-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY7acFUa3WHulwnKyPzd9%2Fuploads%2FViJxxayjYG7D3Z6Q4Ayh%2FCapture%20d%E2%80%99e%CC%81cran%202024-05-26%20a%CC%80%2009.48.00.png?alt=media&amp;token=f729d13f-55fc-41bf-8d43-99f774b38ac7" alt=""><figcaption></figcaption></figure>

Describe your issue in the dialogue box and submit your request.

You will receive a confirmation email in the mailbox you used to register that your request has been received.

<figure><img src="https://921696666-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FY7acFUa3WHulwnKyPzd9%2Fuploads%2Fl5mKdxn9dv8PkyHxsklF%2FCapture%20d%E2%80%99e%CC%81cran%202024-05-26%20a%CC%80%2009.55.56.png?alt=media&amp;token=425428c1-0c61-43c1-b39e-697855197dd7" alt=""><figcaption></figcaption></figure>